Charter Spectrum vs Verizon FiOS vs Comcast

Setting up your office can be an exciting if overwhelming task. One of the first things you’re likely to do is to arrange for internet service to be installed. However, it’s easy to make a poor decision in the rush so you should be researching which internet service provider (ISP) to connect your office with well before you move in. Then, once you’ve found a few providers, compare their plans, prices, and contracts.We’ve compared the best business ISP in each market in the US based on price, speed, reliability, customer service, and contract terms. Read on for our comparison of eight of the top business ISPs in three different regions: the Northeast, Southeast, Midwest, Midsouth, Northwest, and Southwest.

Region Best Business ISP
Northeast Verizon FiOS
Southeast AT&T
Midwest Charter Spectrum
Midsouth AT&T
Northwest Comcast XFINITY
Southwest Charter Spectrum

Best Business ISP in the Northeast: Verizon FiOS

verizon fios business internet providers

We recommend Verizon FiOS as the best ISP for businesses in the Northeast because it delivers comparable speeds and contract lengths to XFINITY from Comcast, but for a significantly lower cost and lower early cancellation fees. Verizon FiOS also offers month-to-month plans at a higher monthly cost where XFINITY from Comcast does not.

Monthly Price as Reviewed $84.99
Download Speed 75 Mbps
Contract Length 2 years
Early Cancellation Fee 35% of remaining balance
Month-to-Month Plans Available Yes, at a higher cost

Verizon FiOS offers 150 Mbps speeds for $79.99/month. Contract lengths are two years and the early cancellation fee is 35% of your remaining balance. Month-to-month plans without a contract are available, but at a higher cost.

We also highly recommend Charter Spectrum in the northeast because of their faster speed, competitive cost, and that they don’t require you to commit to a lengthy contract. However, their availability on the east coast is very limited.

Best Business ISP in the Southeast: AT&T

AT&T business internet providers

We recommend AT&T as the best ISP for businesses in the Southeast because they offer the best coverage in the country and are competitively priced for small businesses.

Monthly Price as Reviewed $85
Download Speed 50 Mbps
Contract Length 2 years
Early Cancellation Fee 75% of remaining balance
Month-to-Month Plans Available No

AT&T offers a number of plans that are suitable for small businesses depending on the download speed that you need, starting at $60/month for 25 Mbps. However, for most small businesses, we recommend their 50 Mbps plan for $85/month to ensure enough bandwidth to share among your employees as you grow.

One downside to AT&T is that their minimum contract lengths are two years with an early cancellation fee of 75% of your remaining balance and no month-to-month agreements available.

Best Business ISP in the Midwest: Charter Spectrum

charter spectrum business internet providers

We recommend Charter Spectrum as the best ISP for businesses in the Midwest. It’s a little more expensive than AT&T, but for the additional cost you receive faster speeds and the flexibility of no contracts or early cancellation fees.

Monthly Price as Reviewed $99.99
Download Speed 100 Mbps
Contract Length N/A
Early Cancellation Fee None
Month-to-Month Plans Available Yes

With 100 Mbps download and upload speeds, Charter Spectrum is twice as fast as the similarly priced offering from AT&T. But most importantly, Charter Spectrum is the only provider of those we reviewed to offer month-to-month contracts as standard. This means that your business won’t be tied down by a lengthy contract with expensive early cancellation fees.

One downside to Charter Spectrum is that some businesses have reported less than positive customer support experiences, likely due to the company’s recent merger with Time Warner. Recent reviews seem to indicate that the company is smoothing out the customer support experience, but it’s still a point to remain mindful of.

Best Business ISP in the Midsouth: AT&T

AT&T business internet providers

We recommend AT&T as the best ISP for businesses in the Midsouth because they offer the best coverage in the country and are competitively priced for small businesses.

Monthly Price as Reviewed $85
Download Speed 50 Mbps
Contract Length 2 years
Early Cancellation Fee 75% of remaining balance
Month-to-Month Plans Available No

AT&T offers a number of plans that are suitable for small businesses depending on the download speed that you need, starting at $60/month for 25 Mbps. However, for most small businesses, we recommend their 50 Mbps plan for $85/month to ensure enough bandwidth to share among your employees as you grow.

One downside to AT&T is that their minimum contract lengths are two years with an early cancellation fee of 75% of your remaining balance and no month-to-month agreements available.

Best Business ISP in the Northwest: Comcast XFINITY

comcast xfinity business internet providers

We recommend Comcast XFINITY as the best ISP for businesses in the Northwest because they offer the consistently fast speeds and have good coverage in the area.

Monthly Price as Reviewed $109.95
Download Speed 50 Mbps
Contract Length 2 years
Early Cancellation Fee 75% of remaining balance
Month-to-Month Plans Available No

Comcast XFINITY offers a number of plans for small businesses, but we recommend the 50 Mbps for $109.95 plan for a good balance between performance and cost. Comcast XFINITY’s plans are priced slightly higher than comparable plans from other providers elsewhere in the country, but this is typical for the region. Third party tests also rate Comcast XFINITY’s speed to be fast, stable, and consistent.

The downsides to Comcast XFINITY are that they require a two year contract commitment, charge 75% of your remaining balance in the event of early cancellation, and don’t offer the option of month-to-month contracts.

Best Business ISP in the Southwest: Charter Spectrum

charter spectrum business internet providers

We recommend Charter Spectrum as the best ISP for businesses in the Southwest. With 200 Mbps download speeds for $99.99/month, it offers the best value in business internet among the major providers in the US.

Monthly Price as Reviewed $99.99
Download Speed 200 Mbps
Contract Length N/A
Early Cancellation Fee None
Month-to-Month Plans Available Yes

At 200 Mbps, your business will have more than enough bandwidth for almost any purpose with plenty to spare for new employees as you grow. But most importantly, Charter Spectrum is the only provider of those we reviewed to offer month-to-month contracts as standard. This means that your business won’t be tied down by a lengthy contract with expensive early cancellation fees.

One downside to Charter Spectrum is that some businesses have reported less than positive customer support experiences, likely due to the company’s recent merger with Time Warner. Recent reviews seem to indicate that the company is smoothing out the customer support experience, but it’s still a point to remain mindful of.

Glossary

  • Availability – Where does the provider offer service? Note that many ISPs tend to focus on more populated areas, so the service may not necessarily be available everywhere in each state.
  • Monthly Price as Reviewed – Most ISPs offer several different service packages with different prices and speeds. For the sake of comparison, we chose the options from each ISP that most closely compared to the others.
  • Download Speed – Measured in megabytes per second (Mbps), the higher the speed the faster the service.
  • Contract Length – The length of contract that you must agree to to receive the price as reviewed.
  • Early Cancellation Fee – The cost penalty if you cancel service before the end of your contract.
  • Month-to-Month Plans Available – Does the ISP offer the option of month-to-month contracts if you don’t want to agree to a minimum contract length?

The Bottom Line

The best ISP is one that delivers the fastest speeds for the lowest price and with the most flexibility in their contracts. Generally, you have to compromise on one or more of these to gain in the others. Among the major internet providers in the US, we recommend Verizon FiOS in the Northeast, AT&T in the Southeast, Charter Spectrum in the Midwest, AT&T in the Midsouth, Comcast XFINITY in the Northwest, and Charter Spectrum in the Southwest.

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